Supply Chain & Operations

BOSS (Buy Online Ship to Store)

BOSS stands for 'Buy Online Ship to Store'. Many businesses provide this service, which allows customers to order things online and have them shipped to a retail store for pickup. This is an excellent alternative for customers who want the ease of online shopping but the security of being able to pick up their items in person. Important to say that even if the product that the customer wants isn’t in stock at that specific moment the person can make an order and secure the product.

BOPIS (Buy Online Pickup In Store)

BOPIS, which stands for "Buy Online Pickup In Store," is a sales strategy that allows customers to order products online and pick them up in person at a physical store. Convenience, quicker delivery dates, and a smoother, more secure checkout process are all benefits of this kind of shopping. It is a strategy that integrates both online and in-store shopping experiences. It usually refers to purchases that customers can pick up the same day they made the purchase.

Stockout

Stockouts, also known as out-of-stocks, occur when a specific item or product runs out of inventory, making the purchase not possible. In other words, it happens when demand is higher than the inventory available.

Curbside Pickup

Curbside Pickup is a way of selling that is similar to a delivery service, allowing customers to make purchases online and pick up their packages from a designated location. It differs from in-store pickup because the customer does not have to leave their vehicles to get their order, as someone from the staff is responsible for delivering it.

Ecommerce

Also known as electronic commerce, it is the process of buying and selling products and services online. Conducted by individuals and companies, Ecommerce can be classified into four main types: Business to business (B2B): when the online transactions don’t involve the final consumer, but companies that are doing business; Business to consumer (B2C): when the company sells products or services directly to the final consumer; Consumer to consumer (C2C): when no company is involved in the transaction, only consumers who decide to sell to each other – this usually takes place on third-party websites such as eBay and OLX; Consumer to manufacturing (C2M): when the consumer influences and determines the production, allowing the manufacturer to react to the demand; Direct to consumer (D2C): when the producer or manufacturer sells their products directly to consumers.

Drop Shipping

Dropshipping is a method of fulfillment in retail, in which the company does not keep a stock of the products it sells. When a customer buys a product, the order is passed directly to a third party who delivers it.

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