Also known as electronic commerce, it is the process of buying and selling products and services online.
Conducted by individuals and companies, Ecommerce can be classified into four main types:
In 2020, over two billion people purchased goods or services online, and during the same year, e-retail sales surpassed 4.2 trillion U.S. dollars worldwide.
Source: Statista (2022)
Exhibit - Retail e-commerce sales worldwide from 2014 to 2025 (in billion U.S. dollars)
Ecommerce is responsible for changing the way people relate to the products and services they buy and consume. Currently, technological systems have facilitated the processes and transactions for ordering goods, which can be easily delivered to their homes. Despite the risks and possible difficulties, Ecommerce brings many benefits to those who interact with it, whether companies or consumers.
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